SHIPPING, RETURNS AND EXCHANGE POLICY

 

SHIPPING TIME:

We strive to fulfill our customers orders as quickly as possible.  Our current turnaround time is 1-3 business days.

 

 

RETURN & EXCHANGE POLICY

All items returned must be in new condition, unworn, unwashed, and contain original packing slip within 14 days of receipt.  Intimates, hats, clearance, and seasonal items are FINAL SALE.  Items must be returned with a receipt and can be returned for store credit only.

 

 

EXCHANGES:

Send your unwanted item back within 14 days to receive store credit.  All unwanted items must be received within the 14 day window, no exceptions will be made.  Once your return has been received and your store credit issued, simply re-order the item you are wanting, as we cannot guarantee an exchange will be available for your particular item.

RETURNS:

You have 14 days from the date of receipt to return your item for store credit. Please include your name and order number, as well as why you are returning the item. The item must be in new, unaltered, and unused condition (no signs of wear or damage). Customer is responsible for return shipping.

DAMAGES:

If an item arrives to you damaged, we ask that you return it to us immediately.  You will need to report the damaged item to us within 14 days of receipt.  If the item is returned to Sweet Mia’s Boutique and we find sign of wear or damage, the package will be returned to you and a refund will not be given.

SHOES:

SHOES MUST BE PACKAGED IN A PROTECTIVE BOX OR BAG! Do NOT affix a label directly to the shoe box or it will be marked Return to Sender and not eligible for return or exchange.

QUESTIONS:

If you have any questions concerning your return or time frame, please contact Rosa @ rosa@sweetmiasboutique.com

LOSS PACKAGES​

We are not responsible for lost or stolen packages while in transit, you will need to contact USPS for further assistance.

 

SHIP RETURNS:
Please ship returns or exchanges to:

Sweet Mia’s Boutique: 1205-6th Street, Texas City TX. 77590